SHIPPING METHODS Remember: In-stock items are processed in 1-2 business days. So always figure in 1-2 business days plus shipping transit time to estimate final delivery date. (The following shipping methods do not apply to DVD players.) Within The USA, We Offer The Following Shipping Options: ECONOMY ($2.95 - FREE ON ORDERS OVER $49!) Flat Rate - Only $2.95 no matter how many items you order! And FREE On Orders Over $49! Shipped via USPS Media Mail w/Delivery Confirmation. Normal delivery time (lower 48) is 30 business days after shipping. (Military addresses may take 3-5 months, not recommended.) STANDARD ($5.95 - $2.95 ON ORDERS OVER $49!) Flat Rate - Only $5.95 no matter how many items you order! Only $2.95 On Orders Over $49! Shipped via USPS First Class, USPS Priority Mail, or FedEx Ground. Normal delivery time (lower 48) is 3-7 business days after shipping. FEDEX PRIORITY OVERNIGHT NO P.O. BOXES OR MILITARY ADDRESSES! Delivery is made on the following business day after shipping by 10:30 am. Remote locations may be delayed. FEDEX STANDARD OVERNIGHT NO P.O. BOXES OR MILITARY ADDRESSES! Delivery is made on the following business day after shipping by 3:00 pm. Remote locations may be delayed. FEDEX 2DAY NO P.O. BOXES OR MILITARY ADDRESSES! Delivery is made on the second business day after shipping by 4:30 pm. Remote locations may be delayed. FEDEX EXPRESS SAVER (3 DAY) NO P.O. BOXES OR MILITARY ADDRESSES! Delivery is made on the third business day after shipping by 4:30 pm. Remote locations may be delayed. CALIFORNIA OVERNIGHT COURIER ($5.95 - $3.95 ON ORDERS OVER $49!) NO P.O. BOXES OR MILITARY ADDRESSES! Flat Rate - $5.95 On Orders Under $49, and Only $3.95 On Orders Over $49--no matter how many items you order! Available to most cities in California (see list during checkout). Delivery is made the following business day after shipping by noon to most cities in California (5pm for some cities). If you select the "Signature Required" option, you must be available to take delivery in person and provide a phone number for your shipping address during checkout. If you select the "No Signature Required" option, we are not responsible for theft or package loss. No tracking number necessary since packages are processed after midnight and delivered before noon. Outside The USA, We Offer The Following Shipping Options: INTERNATIONAL STANDARD ($2.50 Per Disc) Shipped via an expedited version of airmail, final delivery is made by your local postal system. Normal delivery time is 8-14 business days but varies depending on your local postal system and may take up to 45 days in very rare circumstances. International Standard is insured to some countries, and not others. Please carefully read our International Shipping Policies. CANADA STANDARD ($2.25 Per Disc) Shipped via an expedited version of airmail, final delivery is made by CanadaPost. Delivery times depend solely on CanadaPost and may take up to 45 days in rare circumstances. FEDEX INTERNATIONAL PRIORITY Delivery is typically made between 2-4 business days after shipping. Insured and trackable. DOMESTIC SHIPPING POLICIES Our USPS Shipping options all offer delivery confirmation. Delivery confirmation, however, is not insurance, and simply provides indication that the package has been delivered. Under no circumstances shall HKFlix be obligated to refund or replace shipments that are reported as being successfully delivered by the carrier. If you are at all concerned about postal loss, theft, or extended delays, we highly recommend FedEx/Express shipping. ECONOMY: We will replace lost packages after 60 days only if the delivery confirmation does not indicate that a delivery was made. Do not select this option if you are in a hurry, as we can do nothing to speed things up once your package is shipped. STANDARD: We will replace lost packages after 30 days if the delivery confirmation does not indicate that a delivery was made. TRANSIT TIME IS NOT GUARANTEED: no refunds for packages delivered after scheduled delivery times. INTERNATIONAL SHIPPING POLICIES EXPRESS: These shipments are automatically insured and remain our responsibility until you receive them. If you are at all concerned about postal loss, theft, or extended delays, we highly recommend Express shipping. INTERNATIONAL STANDARD / CANADA STANDARD: These shipments are not trackable, but we will replace packages to insured countries (list below) if you do not receive them within 45 days of shipping. If your country is not on the list below, your package is your responsibility after it has been mailed. Under no circumstances shall HKFlix be obligated to refund or replace uninsured packages that are lost or confiscated by your local post or customs. Every country has their own laws pertaining to duties and taxes. To find out if any additional fees will be added to your order at HKFlix, we suggest you contact your local customs office. Unfortunately, we have no access to that information. You are responsible for paying any taxes, duties, or customs fees for which you are liable in your country. We are not responsible for delays in delivery due to merchandise held by customs officials. We cannot declare parcels as a "gift". Any request to do so will be ignored. At our discretion, we may upgrade your shipment free of charge to FedEx Economy. LIST OF INSURED COUNTRIES: Andorra, Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, Turkey, United Kingdom, Vatican. Insurance claims for non-delivery must be made within 90 days of order shipment. ABOUT BACKORDERS Orders containing a mix of in-stock items and backorders or pre-orders will be split into multiple shipments to get them to you quickly. The first shipment will be sent via the shipping method you select during checkout. Any subsequent shipments will be shipped at no extra cost to you, but may not be insured or trackable. If this is not acceptable to you, please order any backorder/pre-order items separately. For more on backorders, please CLICK HERE.